Strategic MDM & Customer 360 Product Owner

About the Role

We are looking for an experienced Product Owner to lead the definition, delivery and continuous improvement of our enterprise Data Management Platform, with a primary focus on Master Data Management (MDM) and Customer 360 data products

Key Responsibilities

Product Strategy & Roadmap

Own and evolve the product roadmap for the MDM platform and associated data products, aligning with enterprise data strategy and regulatory requirements.

Define and articulate the vision for Customer 360 and other master data domains (Party, Account, Product), ensuring stakeholder alignment across the business.

Prioritise the backlog based on business value, data quality impact, compliance obligations and engineering effort.

Specification & Requirements

Author detailed data product specifications including business requirements, data models, entity resolution rules, matching/merge logic and golden record definitions.

Write unambiguous user stories, acceptance criteria and definition-of-done artefacts tailored for both technical engineers and business consumers.

Translate complex regulatory and compliance requirements (e.g. BCBS 239, GDPR) into actionable product backlog items.

Define data lineage, data quality rules and SLA/SLO requirements for each data product.

Platform & Delivery

Collaborate closely with Informatica architects and engineers to ensure platform configurations - including MDM Hub, Data Quality (IDQ), and Customer 360 SaaS modules - meet business requirements.

Manage sprint ceremonies: backlog refinement, sprint planning, review and retrospectives in an Agile/SAFe delivery model.

Partner with data stewards, data governance teams and business SMEs to validate data models and matching rule outcomes.

Drive UAT planning, coordinate business sign-off, and manage go-live readiness including training and change management artefacts.

Stakeholder Engagement

Act as the primary point of contact for business stakeholders, translating their data needs into platform capabilities.

Present product updates, roadmap progress and data quality metrics to senior leadership and governance forums.

Engage with vendor (Informatica) to manage the product enhancement pipeline, escalations and licensing considerations.

Required Experience & Skills

Essential

Minimum 6+ years of experience as a Product Owner or Business Analyst in data management, with at least 3 years focused on MDM platforms.

Demonstrable experience delivering Informatica MDM (MDM Hub or C360 SaaS) implementations at enterprise scale, ideally in a banking, financial services or similarly regulated industry.

Deep understanding of MDM concepts: entity resolution, probabilistic/deterministic matching, golden record management, survivorship rules and trust scores.

Proven ability to write high-quality product specifications, functional requirement documents and user stories for data engineering teams.

Strong grasp of data governance, data quality frameworks and data lineage principles.

Experience working in Agile/SAFe delivery environments using tools such as Jira and Confluence.

Familiarity with banking data domains: Customer, Account, Party, Transaction and Product master data.

Desirable

Informatica certifications (e.g. Informatica IDMC, MDM or CDI certifications).

Exposure to regulatory data requirements: BCBS 239, GDPR, FCA data obligations.

Experience with complementary Informatica modules: Intelligent Data Quality (IDQ), Axon Data Governance, Enterprise Data Catalog (EDC) or Data Privacy Management.

Knowledge of cloud data platforms (AWS, Azure or GCP) and their integration with Informatica IDMC.

Familiarity with data mesh or data product thinking as an architectural paradigm.

Experience with BI and data consumption layers (e.g. Tableau, Power BI) to understand downstream usage of master data.