Strategic Incident Manager: Lead Recovery & RCA Insights

Atos is seeking a Business Incident Manager to lead end-to-end incident management for NS&I B2B accounts, coordinating internal teams and external suppliers to restore services quickly. You will drive RCA, report trends, and communicate clearly with executives and clients, ensuring SLAs and OLAs are met while pushing continuous improvement.

The role offers exposure to high-profile events, data analytics, and opportunity to influence service strategy within a global leader in digital