Strategic Enterprise SaaS Customer Success Manager

Birdeye is seeking experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. You will onboard new Birdeye users, learn about their business and online reputation needs, and ensure they know how to use Birdeye to their maximum benefit.

You are empathetic, a strong communicator, and technically savvy, capable of crafting tailored education and guidance to drive adoption, retention, and renewal across accounts.