Strategic CX & Adoption Lead for Key Accounts

Cisco Systems, Inc in London is seeking a senior CX executive to lead the adoption of Cisco software and services across strategic accounts, driving value and renewal success. You will champion customer needs, coordinate across CX, delivery, and partners, and leverage AI-driven insights to optimize outcomes.

You will partner with sales to identify growth opportunities, manage risks, and advocate for ROI across high-priority accounts in a dynamic, global tech environment.