Strategic Customer Success Manager (SaaS)

Demo Co is seeking a dedicated customer success professional to strengthen client relationships and maximise value from our services. You will be the primary point of contact for clients, guiding them through onboarding and training on product features.

Responsibilities include monitoring health metrics, proactively engaging customers, gathering feedback, and collaborating with internal teams to improve the product. Ideal candidates have CRM experience and a customer-centric mindset.