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Strategic Customer Success Manager - Risk Solutions
Posted 1 hour 27 minutes ago by Bottomline
Permanent
Full Time
Call Centre / Customer Service Jobs
England, United Kingdom
Job Description
Bottomline in the United Kingdom is seeking a Customer Success Manager within Risk Solutions to optimize the customer journey and protect revenue across a portfolio. You will act as the main liaison, drive adoption of our SaaS solutions, and partner with Sales to identify expansion opportunities while ensuring customer outcomes.
You will monitor engagement metrics, support cross-functional teams, and deliver proactive reviews to boost retention and growth.
Bottomline
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