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Strategic Customer Success Manager - Onboarding & Growth

Posted 20 days 10 hours ago by Elsevier

£80,000 - £100,000 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
A global information and analytics company is seeking a Customer Success Manager to maximize customer value through effective onboarding and strategic guidance. This role involves monitoring customer health, delivering regular business reviews, and advocating for customer feedback. Ideal candidates will possess strong communication and organizational skills, with experience in customer success or account management within SaaS or B2B contexts. Join a progressive team that values work-life balance and encourages professional growth.
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