Strategic Customer Success Leader (UK)

Planon is seeking a Customer Success Manager in the UK to own the success and long-term development of strategic customers. This role goes beyond traditional support, focusing on adoption, value realization and growth across Planon's real estate and facility management solutions.

You'll act as a trusted advisor, engaging with stakeholders at multiple levels, coordinating with Account Management, Services, Support, Product and R&D to turn customer insights into action and a clear roadmap for