Strategic CSM: Low-Touch Growth & Automation

Juro Online Limited is seeking a Customer Success Manager to enhance customer retention and growth by co-owning a scaled portfolio. You will build playbooks, automations, and engage key stakeholders to ensure customer success.

The ideal candidate will have over 3 years of experience in customer-facing roles within a SaaS environment and must be comfortable with in-person engagements. This role involves strategic relationship building while maintaining a focus on automation and efficiency.

Benefits include clear career progression opportunities and a flexible working model.