Strategic CSM: Enterprise SaaS for Climate Impact

A sustainability platform company is seeking a Strategic Customer Success Manager in London. This role is pivotal in driving customer retention and growth by building executive relationships and guiding clients on their climate journeys. With a focus on customer success, you will manage high-value accounts and collaborate with internal teams. Candidates should have over 7 years of experience in enterprise SaaS and a proven track record in executive relationship management. This position requires a commitment to working from the office four days a week.