Store Supervisor

The North Face was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world's leading outdoor brand, creating athlete tested, expedition proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimize our impact on the planet through programs that encourage sustainability. The North Face products are available at premium and specialty retail sporting goods stores globally.

2. Your Role with Us

Store Supervisor (perm, full time)

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We're looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in our flagship store in Regent Street, London.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose and the reason we come to work every day.

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

How you'll make a difference

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer ready
• Keeping the store looking great, maintaining all retail operation standards in line with the brand's visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store's KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people and set a great example for the rest of the team with your hands on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can create a supportive (and fun!) environment that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What's in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well being for all VF associates. When it comes to benefits, we're the total package.

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback based culture where respect and integrity guide us in what we do
• Tailored training - from an induction to ongoing online and face to face training sessions - we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.