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Store Supervisor
Posted 1 hour 7 minutes ago by AkzoNobel
Location: Barking, GB
Job Purpose An important member of the Dulux Decorator Centre (DDC) store management team, you will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. Important will be the ability to cover for the Store Manager in their absence.
This is a full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some occasional Saturday shifts.
Job Responsibilities- Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
- Assist in the nurturing of a high performing sales team to deliver an outstanding customer experience.
- Own & manage store standards in line with the DDC Operational Excellence Guide.
- Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
- Cultivate & maintain strong customer relationships.
- Help review performance + monitor customer/store trends.
- Support improvement initiatives.
- Proven experience in supervising a store and reviewing people/business performance.
- Driving license is essential.
- Understanding the importance of nurturing and inspiring colleagues.
- Comfortable using business systems.
- Commercially astute.
- Excellent communication, customer service & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Well organised & with an eye for detail.
- Calm under pressure.
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retailcard, dental cover and more!
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
AkzoNobel
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