Store Supervisor

Store Supervisor - Timberland, Braintree, Essex

We're looking for a motivated, enthusiastic Store Supervisor (permanent, full time 40h) to join our Timberland team based in Braintree, Essex.

Role Overview

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales. This entry level management position supports the Store and Assistant Store Manager and focuses on creating a fantastic customer experience.

Key Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate the sales associates to deliver high levels of customer service, ensuring the store is always customer ready.
• Ensure the store looks great, maintaining all retail operation standards in line with brand visual merchandising guidelines.
• Enforce operational policies and procedures.
• Understand and work toward the store's KPIs to achieve them.

Qualifications

• Strong interpersonal skills with a hands on, enthusiastic, and passionate approach.
• Experience opening and closing a store and taking responsibility when necessary.
• Retail background, ideally with fashion or lifestyle experience.
• Excellent written and verbal communication in English (additional language a plus).
• Proficiency in MS Office and POS systems.
• Flexible to work weekends, evenings, and holidays as needed.
• Ability to live and demonstrate Timberland's guiding principles: Integrity, Courage, Curiosity, Empathy, Perseverance.

Benefits

• Competitive salary, performance based bonus and pension scheme.
• Staff discount (50%).
• Career ownership with opportunity to build knowledge across brands.
• Supportive, feedback based culture rooted in respect and integrity.
• Tailored training from induction to ongoing online and face to face sessions.
• Culture of belonging built on respect, openness, and authenticity.

Equal Opportunity Employer

VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating all employees and applicants without discrimination on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity, marital status, citizenship, disability, protected veteran status, HIV/AIDS status or any other legally protected factor.

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