STORE MANAGER BULGARI HARRODS

Bulgari UK is looking for a Store Manager for our Harrods store. The Store Manager is responsible for the excellent management of the Bulgari store through the achievement of the sales objectives by building, coaching, and maintaining a highly motivated sales team as well as delivering exceptional service to the customers.

Profile

Responsibilities:

Business Development and Sales Management

Responsible for ensuring that the store achieves sales plan and profitability targets.

Develop store business plan to include marketing and promotional strategies that will continue to drive traffic to the store and develop and grow the customer base, with particular emphasis placed on building the local market (events, local media, integration into the local community, etc.).

Work closely with Public Relations and Marketing on strategies.

Ensure that the staff is knowledgeable of brand history and product information in all categories.

Team Management

Create a supportive environment and continuously motivate and empower sales staff to meet assigned goals.

Demonstrate sales leadership by playing an active role on the sales floor & managing clients personally.

Drive CRM activity among the individual team members ensuring clients are being cultivated according to potential.

Identify individual and team development needs while working with VP & HR to implement and monitor necessary training.

Supervise team activities ensuring compliance with company policies and procedures.

Operations

Manage the store P&L paying particular attention to controllable expenses, sales plan, and operating budget.

Partner with visual, merchandising, high jewelry, etc.

Oversee staffing needs to ensure appropriate store coverage that is in line with traffic.

Ensure compliance with all internal control procedures and maintain inventory accuracy.

Responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of the product assortment and visual merchandising.

Additional information

Skills:

Experience within a department store will be considered a plus.

Knowledge/previous experience in the Luxury business.

Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as a magnificent Roman High Jeweler and icon of Italian art of living.
Through a pioneering vision, the company's international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back - to nature and to the community. In 2024, the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity, and long-term dedication.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.