Store Manager

London, United Kingdom Posted on 10/12/2025

We are looking for an experienced and motivated Store Manager to lead our team and ensure an exceptional customer experience. You will be responsible for the day-to-day running of the store, driving performance, maintaining high operational standards, and supporting staff development.

Key Responsibilities

Lead, motivate and support the store team to deliver outstanding customer service

Drive sales performance and achieve commercial KPIs

Oversee store operations including stock management, merchandising, and scheduling

Ensure compliance with company policies and regulatory standards

Support training, development and performance reviews

Build strong customer relationships and handle escalated enquiries

Work collaboratively with head office and regional management teams

Maintain a positive and professional working environment

Person Specification

Strong leadership, communication, and people-management skills

Results-driven with the ability to analyse performance data

Highly organised with strong attention to detail

Ability to work weekends as part of a full-time 40-hour working pattern

Knowledge of optical products and services

Experience coaching teams and supporting skills development

• Starting at £35k (experience depending)
  
• Performance Bonus
• 28days annual leaveplus your birthday off.
• UK confidential employee helpline
  
• Pension contribution
  Extra Training and Progression
• Outstanding clinical and professional development opportunities
  
• Performance Bonus
  
• 28days annual leaveplus your birthday off.
  
• UK confidential employee helpline
  
• Pension contribution
  Extra Training and Progression
• Outstanding clinical and professional development opportunities