Store Manager

About us:

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre.

Key Responsibilities:

• Oversee daily store operations to maintain high standards of service and presentation.
• Lead, coach, and motivate the team to achieve sales targets and KPIs.
• Manage stock levels, deliveries, and inventory accuracy.
• Handle staffing duties including scheduling, performance management, and recruitment.
• Analyse sales performance and implement strategies to drive profitability.
• Ensure compliance with company policies and health & safety requirements.
• Address and resolve customer issues to uphold excellent service standards.

Essential Criteria:

• Experience in leading a retail store from any industry
• Extensive experience in people management in services and/or retail
• Willing to endorse the Lacoste Values to the highest standard
• Able to understand, interpret and communicate internal financial results and KPIs
• Able to use data to drive key decisions and implement new improvement methodologies

Reward and Benefits:

• Competitive Commissions Scheme
• 28 days annual leave entitlement inclusive of bank holidays
• Up to 65% off Lacoste products
• Employee Assistance Programme
• Uniform Allowance