Store Manager

Full time (flexible working options available)

Westbourne, Bournemouth

Closing Date: 30 October 2025

Ref 7187

When you join Save the Children as a Store Manager in Westbourne, Bournemouth, you will have the amazing opportunity to channel your exceptional people skills and leadership experience across a team that is driven to bring the wonders of charity shops back to our high-street. You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

About the Role

Located in the heart of Westbourne, Bournemouth this is one of our family of traditional shops serving the diverse and vibrant community. The shop combines classic charity retail with excellent standards of presentation. It enjoys strong footfall, a loyal customer base, and a warm community feel.

As Store Manager, you'll lead, inspire, and develop a dedicated volunteer team, creating an inclusive and supportive environment where everyone can thrive. A key priority will be recruiting and expanding this team to ensure the ongoing success and sustainability of the shop.

You'll be responsible for the day-to-day operations, visual merchandising, and ensuring that the shop delivers its full potential not just financially, but also as a welcoming space for customers, volunteers, and the community.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Strong leadership and people management skills, ideally with experience leading volunteers or teams in a retail, community, or customer-facing environment.

• The ability to stay calm under pressure and solve problems with empathy and positivity.

• A proactive approach to volunteer recruitment and team development.

• A passion for high retail standards and creating a welcoming shop environment.

Previous retail management experience is desirable, but not essential. If you have the drive, empathy, and leadership qualities, we'll support you to succeed.

Ways of Working: This role will be based on-site in the Westbourne, Bournemouth shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Our benefits package is extensive and generous, including:

• Competitive Pay Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance Secure your future with excellent contributions.

• Employee Discounts Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.