Store Manager - Serravalle Designer Outlet

Twinset Milano is an Italian brand with more than 80 DOS in Europe. Real key-player in premium fashion world, Twinset has recently launched the program PleaseDontBuy for ceremonies and special events: the first fashion brand to develop a rental business, starting from production 100% Made in Italy and reaching the final consumer.

Inclusive, dynamic and stimulating company, Twinset has ambitious goals where resources are a great priority with Development & Growth and Training opportunities.

Twinset is looking for the Store Manager for its store in Serravalle Designer Outlet: the position will report to the Area Retail Manager.

A real brand ambassador able to guarantee to our customers an outstanding journey and experience. Our ideal candidate is deeply passionate for fashion, sales and people. Great communicator and leader, she/he will manage the store and the team with enthusiasm, autonomy, proactivity and great kindness.

Key activities:

Sales & Operations Management

• Booster the sales activity to reach the company targets, through an accurate and acute management of retail KPIs;
• Guarantee the correct implementation of the guidelines in order to meet the store goals;
• Build a strong customer relationship according to CRM recommendations;
• Monitor the respect of all the procedures defined by the HQ in terms of operations, administration, visual merchandising, stock management, and merchandising.

Team Management

• Ensure the correct floor organization and planning maintaining the productivity and company quality standards;
• Coach and train the team to achieve goals and improve their skills;
• Manage the recruitment and the on boarding of new staff.

Success Profile:

• At least 3 years retail experience in managerial roles in fashion
• Deep knowledge of main retail KPIs
• Strong Team management and leadership skills
• Talented in communication
• Results driven mindset
• Visual Merchandising sensitivity
• Fluent in English

We are looking for you!