Store manager - Bicester F/M

Sales and Profitability

• Ensure the achievement of business goals and strategic projects, monitoring monthly spend vs budgets, taking action where necessary
• Full evaluation of KPIs to drive efficiency & profitability, taking action where necessary
• Establish and implement Action Plans to develop sales for each product category and achieve sell-through targets

Customer Management

Have a solid network of clients to bring to the business

• Establish and implement Action Plans to develop sales for each client segment
• Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
• Propose actions to HQ to improve aspects of client relationship management
• Experience of hosting in-store events advantageous

People Management

• Manage store staff with the support of Local HR (Recruitment, Coaching, Training)
• Review development of team members, performance managing where necessary
• Instil an atmosphere of motivation, sense of belonging and wider business involvement

Store Image Management

• Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team
• Report to HQ, and manage any small maintenance projects within your store
• An eye for detail and fresh vision is required to maintain perfect standards daily

Store Operation Management

• Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
• Ensure deadlines are consistently met and information is communicated to HQ
• Full responsibility for stock management- including achieving sell-through targets, and maintaining accurate inventory levels