Store Experience Leader: Inspire Teams & Delight Customers

A leading UK retailer is seeking a Lead Customer Experience Manager to enhance in-store experiences across all operations. You will lead a team, ensure high-performance standards, and manage customer experiences. The ideal candidate should have proven leadership in fast-paced environments and a passion for improving KPIs and team performance. This role offers competitive salary and benefits, including a discount card and wellness support. Join us in our mission to create an inclusive shopping environment.