Store Experience Leader - People & KPIs

Sainsbury's Supermarkets Ltd is seeking a Customer Experience Manager to oversee the end-to-end store experience from checkout to back-of-house operations. You will lead the front-end team, ensuring service standards and customer commitments are met while also managing petrol station operations where present.

This role requires proven line management experience in a fast-paced setting, a strong customer focus, and the ability to drive KPIs and coach staff to deliver exceptional service.