Store Experience Director: Immersive Beauty & Service

A leading beauty retailer in Edinburgh is seeking a Customer Experience Manager to enhance customer engagement and develop a high-performing team. This role involves crafting an omni-immersive experience, leveraging CRM insights, and innovating beauty services. The ideal candidate will have proven management experience in retail or beauty, strong leadership skills, and excellent communication abilities. Benefits include competitive pay, performance-based commissions, and training opportunities in a vibrant workplace environment.