Store Dept Leader: Coaching Teams & Customer Experience

Naylor's Equestrian Llp in Gateshead is seeking a Department Manager to lead and develop a high-performing team, delivering exceptional customer service and achieving store KPIs. You will coach colleagues, manage daily operations, assist with hiring and training, and drive sales targets while maintaining a safe and compliant store environment.

You will motivate staff, coordinate schedules, and act as the point of contact in the Store Manager's absence, ensuring a positive, customer-centric