Steward Supervisor

Job Identification: 207958

Job Category: Stewarding

Job Schedule: Full time

Salary: Competitive

Waldorf Astoria London - Admiralty Arch is seeking a Steward Supervisor to join the pre opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London - Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world's most celebrated Michelin starred chefs. Guests will also enjoy a world class spa, state of the art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton's flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once in a lifetime experiences in the world's most sought after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK'S GREAT PLACE TO WORK 2026

Proudly voted by our Team Members

A World of Rewards

• Complimentary, nourishing meals provided while on duty
• Exceptional development programmes, designed to support and accelerate your growth at every stage
• Opportunities to make a meaningful impact through our industry leading Corporate Responsibility initiatives
• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
• High street savings through Perks at Work
• 28 days' holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional five star guest experience, consistently upholding the world class service standards recognised by Forbes.

Here's what you'll do during a typical day

As Steward Supervisor, you will oversee the stewarding function, ensuring immaculate back of house environments and seamless operational support for all food and beverage outlets. You will lead by example, supporting and guiding the stewarding team while ensuring health, hygiene, and safety standards are uncompromisingly upheld.

You will carry out the following duties to the highest luxury hospitality standards:

• Supervise stewarding operations, ensuring consistently high standards of cleanliness, organisation, and efficiency.
• Support the training, guidance, and development of stewarding team members.
• Coordinate daily pot wash and dish wash operations to meet service demands.
• Ensure all back of house areas are maintained to exacting cleanliness standards, with cleaning schedules fully completed and documented.
• Rigorously observe all health, hygiene, and safety guidelines, including the safe handling of hazardous substances.
• Promptly report faulty, misused, or damaged equipment to the appropriate departments, including Executive Kitchen and Engineering.
• Ensure correct Personal Protective Equipment (PPE) is available, worn, and adhered to at all times.
• Confirm that machinery is operated safely, efficiently, and in full compliance with the hotel's Health & Safety Manual.
• Assist with the movement, positioning, and safe storage of operational equipment.
• Support inventory control through equipment stock takes as required.
• Enforce full compliance with all hygiene, sanitation, and safety regulations across the stewarding team.
• Undertake any additional reasonable duties as directed by hotel leadership in support of operational excellence.

What are we looking for?

A Steward Supervisor serving Hilton brand hotels demonstrates discipline, accountability, and teamwork in support of the guest experience. To succeed in this role, you will bring:

• Clear and effective communication skills.
• The ability to perform consistently under pressure.
• Confidence working independently and collaboratively within a team.
• Flexibility to adapt to varying operational requirements and service demands.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a stewarding or similar operational role.
• Prior exposure to supervisory responsibilities within a hospitality environment.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.