Starbucks Shift Supervisor

Company: EG Group

Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.

Role Overview

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You will work closely with the Store Manager, make beverages, maintain presentation, and supervise colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you will take charge of shifts and make business decisions while leading and motivating the team to reach their goals.

Benefits

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• Employee Assistance Program.
• Quarterly Bonus Incentive-work hard and reap the rewards!
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Access to the Learning Hub, featuring the world's largest online course library!

Typical Day as a Supervisor

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and up selling products.
• Assist the Store Manager with stock control, ordering, banking, and administration while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations and provide cover during busy periods or absences.
• Prepare coffee, food and other beverages in line with formula standards.

Qualifications

While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.