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Staff Software Engineer, AI-Driven CRM Platform

Posted 10 minutes 1 second ago by ServiceNow

Permanent

Full Time

I.T. & Communications Jobs

Dublin, Ireland

Job Description

ServiceNow is seeking a Staff Software Engineer to design and build features across CSM Playbooks and customer service workflows on our AI-powered platform. You will own complex components end to end, partnering with product, design, and platform teams to ship scalable, reliable workflows that improve agent and customer experiences every day.

You will bring strong engineering fundamentals, a bias for quality at scale, and a passion for applying AI to make business processes faster and more

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