Sportsbook Shop Manager - Customer Experience Lead

South 11 in Upper Walthamstow seeks a Shop Manager to oversee customer interactions and manage cash transactions effectively. You will engage with customers, attend to their queries, and support promotional events to enhance customer experience.

This role requires outstanding customer service skills and a passion for sports and betting, with flexible working hours across evenings and weekends. We promote a diverse and inclusive work environment.

Benefits include competitive pay, bonuses, and employee wellbeing support.