Spanish speaking Customer Service Administrator

Spanish Speaking Customer Service Executive

Languages: Fluent Spanish is essential

Location: South West London (zone 3) - this role is based in the office Monday to Friday

Salary: £30,000-£31,000 per annum depending on skills and experience

Company and Background

Our client is a world leading exporter of some of the world's most recognised brands in the luxury goods sector.

Job Responsibilities

This is a fantastic opportunity to join a very friendly and supportive international customer service team as their Spanish speaking Export Customer Service Executive.

You will be responsible for offering full B2B support to Spanish speaking clients, agents and distributors and will include the following duties and responsibilities:

• Placing customer orders for products
• Advising customers of queries on orders and finding solutions for them
• Dealing with customer complaints
• Liaising with courier and freight companies
• Monitoring the efficiency of the export operations in the territories you are responsible for
• Providing support to the Export Sales Teams for other markets and language when necessary

Candidate Experience / Skills

• Fluency in Spanish is essential
• Previous customer service experience or administrative experience is essential
• A clear and confident communicator
• A good team player but also able to work independently
• Effective at prioritising and able to work to deadlines and under pressure

Salary

£30,000-£31,000 per annum (possibly negotiable depending on experience) plus benefits

Working hours

Monday to Friday (35 hour week)

Contact

Lisa Grimes