Spanish and Italian Speaking Customer Service Specialist

Languages Required:
Fluent Spanish (essential), good level of Italian and English

Location:
London (Zone 2) - Hybrid role (office days: Tuesday, Wednesday, Thursday)

Salary:
£32,000 - £35,000 per annum (depending on experience) + benefits

Join a world-leading exporter of some of the most recognised global luxury brands. This is an exciting opportunity to work in a small, international and friendly team, providing B2B customer support across multiple regions.

• Place and manage customer product orders
• Respond to client queries and find effective resolutions
• Communicate and coordinate with agents, distributors, and B2B clients
• Handle and resolve customer complaints
• Work with couriers and freight companies to ensure delivery efficiency
• Oversee export operations in assigned territories
• Support the Export Sales Team with admin and logistics

• Fluent in Spanish with strong Italian and English language skills
• Previous experience in customer service, sales support, or administration
• Excellent verbal and written communication
• Ability to prioritise, manage pressure, and meet deadlines

Working Hours:
Monday to Friday, 9:00 AM - 5:00 PM

Contact:
Lisa Grimes