Spa Therapist

Our spa therapists specialise in providing relaxing and revitalising health & beauty treatments to guests. As part of the role you will host a blend of guests & leisure visitors.

What do we expect from you

• Provide a warm welcome to guests and professionally converse with them to ensure that they are at ease.
• Maintain up to date knowledge of products and services to promote and answer guest queries
• Provide a range of beauty treatments for members, hotel guests and visitors and administer treatments in a professional, friendly manner regardless of gender.
• Maximise opportunities for upselling, including retail products, to contribute to departmental profitability.
• Upsell products and services of the Spa and wider Hotel
• Proactively secure bookings into the booking system and confirm details with guests as necessary
• Maintain, monitor and order stock, with accurate record keeping within the relevant system
• Maintain cleanliness of the salon at all times.
• Foster an environment of teamwork and collaboration within the Spa and wider Hotel
• Use effective communication skills within the Spa and wider Hotel
• Report immediately any inappropriate guest behaviour.
• Ensure all areas of the salon fully comply with all relevant Health & Safety regulations.
• Complete closing duties as required including cash handling/banking in line with policy.
• Undertake regular training and development as necessary
• Report any maintenance or security issues to supervisors

Compensation: Competitive salary