Spa and Leisure Cleaner

Job title

Job title: Spa & Public Cleaner

Position reports to: Head Housekeeper / Head of Spa and Leisure

Located: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF

Hours of Work: Flexible hours starting between 8am until 10pm

Salary: £12.80 for over 21's

Benefits

• Apprenticeship and other development opportunities.
• Share of Tronc.
• Hospitality Rewards platform.
• Employee Assistance Program.
• Free meals on duty.
• Refer a friend bonus.
• Free golf for yourself and discounted for friends and family.
• Uniform provided.
• Additional Days holiday after 3 years of service.
• Food and Beverage Discount when dining at our hotel of 20%

Aldwark Manor Estate is a privately owned hotel with golf, nestled in a picturesque village between York and Harrogate. Set within 200 acres of beautiful countryside, this luxury estate offers a complete escape for both business and leisure guests and is a highly sought-after venue for weddings and special occasions.

In recent years, the hotel has undergone significant investment and renovation, transforming the bedrooms, restaurant, residents' lounge, sports bar and all public areas to deliver a refined and contemporary guest experience.

December marked the completion and opening of the new Salus Spa facilities, further enhancing the estate's luxury leisure offering. The next phase of development will see the addition of new bedrooms, expanded event spaces and additional treatment rooms, all scheduled to open later this year.

Job Title: Spa & Leisure Cleaner / Attendant

Main Purpose of the Role

To ensure that all Spa, Leisure and public areas are maintained to an exceptional standard of hygiene, cleanliness and presentation, delivering a luxury environment that reflects our commitment to being "Never Ordinary" and "Always Aldwark."

This role plays a key part in the guest journey by ensuring every space feels immaculate, welcoming and ready to enjoy.

Main Duties and Responsibilities

• Complete all deep cleaning and scheduled cleaning tasks in line with Standard Operating Procedures.
• Ensure poolside areas, thermal facilities, treatment rooms, relaxation areas, changing rooms and public spaces are thoroughly cleaned and reset.
• Clean designated public areas within the main hotel, including corridors, lounges, toilets and entrance areas as required.
• Replenish towels, robes, slippers and guest amenities ready for the following day.
• Ensure all dispensers and product containers are filled with the correct products.
• Remove litter and waste safely and dispose of in line with company procedures.
• Conduct detailed checks to ensure the facility is fully prepared for opening the next day.
• Report maintenance issues, hazards or health and safety concerns promptly to the Head of Spa and Leisure.
• Follow COSHH guidelines and adhere strictly to Health & Safety procedures.
• Safely store all cleaning chemicals and equipment after use.
• Work independently, demonstrating initiative and strong time management to complete tasks efficiently.

Our Expectation

As part of the Aldwark team, you are expected to go beyond routine cleaning tasks. Attention to detail, pride in your environment and a commitment to excellence are essential in ensuring we are never ordinary in our product, quality or people.

General

The above duties are not exhaustive, and you may be required to undertake additional tasks as requested by your manager to meet the needs of the business.

The Company reserves the right to amend this job description in line with changing operational requirements.