Solutions Architect (ERP)

Job Title: Solutions Architect

Department: IT

Location: Caerphilly

Salary: £60,000 - £80,000 + benefits

Role Overview

The Solutions Architect is responsible for ensuring the integrity of business systems and data across a global research and development environment. This role is pivotal in aligning business processes with IT system solutions, managing change efficiently, and driving system-led improvements. The role involves working closely with subject matter experts (SMEs), cross-functional teams, and senior leadership to ensure systems support evolving business needs.

Key Duties and Responsibilities

Role-Specific

• Act as the key link between business operations and IT solutions
• Maintain overall system and business process integrity across platforms
• Provide final approval for system changes and oversee 3rd-party code management
• Deliver IT-enabled business change projects, including design, specification, and validation
• Ensure seamless integration between key business systems and maintain data consistency
• Build and maintain an active SME community to support best practice and innovation
• Identify and implement continuous improvement opportunities in systems and processes
• Lead cross-functional project teams and ensure alignment with business goals
• Manage and deliver IT workstreams, adapting plans throughout project lifecycles
• Support change through clear policies, structured training, and post-implementation reviews
• Monitor adherence to data processes and provide reporting where necessary
• Benchmark systems and processes across global sites and drive best-in-class standards
• Ensure IT activities are prioritised and aligned with strategic objectives
• Provide executive-level reporting and updates on system developments and performance

Knowledge and Experience

• Previous experience in a similar role within a complex or multi-site environment
• Strong ERP knowledge essential (cross-platform experience preferred)

Key Skills Required

• Strong project and time management skills
• High attention to detail and accuracy
• Advanced proficiency with Microsoft Office and ERP systems
• Excellent interpersonal and communication skills across all levels
• Ability to manage multiple priorities under pressure
• Proactive, adaptable, and results-focused