Solution Experts Team Lead - Trading and Shipping

We know that to create meaningful solutions, everyone must be a part of our journey. We promote workplace transparency, and involve all crew members in our successes, challenges and ambitions for the future.

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Solution Experts Team Lead - Trading and Shipping About The Position

A unique opportunity to join a company that is making a difference in the business world!

Windward provides energy companies, traders, banks, and shipowners with an in-depth understanding of the maritime ecosystem by fusing AI, generative AI, big data, and maritime expertise.

We are seeking an experienced manager to lead the commercial Solution Expert Manager (SEM) team. In this role, you will work closely with the Trading and Shipping SEMs team and our sales directors to establish new business relationships and achieve targeted revenue objectives across the globe.

This position is based in London and reports to the Head of Global SE.

Our work environment is dynamic, fun, and fast-paced, enabling you to take initiative and grow alongside the company.

The SEM Team Lead role is a mix of team management and some hands-on responsibilities as follows:

SEM's Team Lead Main Responsibilities:

• Team Leadership & Development - Lead, coach, and grow a high-performing SEM team by setting clear goals and enhancing their technology and technical capabilities.
• Strategic & Operational Planning - Shape and execute presales strategies that align with market trends and company direction, including the shift to the Service as Software model.
• Technical Leadership & Enablement - Provide expert guidance and training on how to deliver impactful AI-driven & Gen AI technical demonstrations that translate complex technology into customer value.
• Cross-Functional Collaboration - Act as the strategic liaison between sales, technical, and client teams to co-create effective, customer-centric AI and Generative AI solutions.
• Sales Execution & Acceleration - Support portfolio-based sales by driving tailored proposals and helping secure high-impact deals through technical and business alignment.

Requirements

• 5 years of experience as a Solution Expert / Pre-Sales Manager in a SaaS company.
• At least 2 years of experience leading a global team of at least 5 Solution Experts / Pre-Sales
• Experience selling into the shipping / Maritime industry - Huge Advantage
• Experience in compliance risk analysis and familiarity with its valuation methodologies - Advantage.
• Experience with complex Sales, preferably with AI solutions
• In-depth understanding of how decisions are made in enterprise dynamic environments
• Willingness to travel as needed.
• Excellent interpersonal skills, quick learner, curious, and open-minded
• Familiarity with CRM (Salesforce, etc)- an advantage
• Experience working in a global company with HQ outside Europe- an advantage