Social Value & Community Manager (12-month FTC Maternity Cover)

Hill Group are currently hiring for a Social Value & Community Manager on a 12-month FTC. This position is for our Eastern region to cover projects across Essex & Hertfordshire, as well as some cover for the Southern region in Surrey.

The Social Value & Community Manager leads on the delivery of social value and community engagement across multiple regional projects. Acting as a key connection between Hill, clients, residents, and community partners, this role ensures projects meet and exceed social value KPIs while maintaining a positive experience for local communities.

You'll develop delivery plans, manage data collection, support bids, and lead resident communications-helping to embed Hill's Social Value strategy at project level and strengthen our reputation for building better places.

General responsibilities:

• Build strong relationships with clients, local partners, residents, and internal teams

• Maintain a consistent and professional presence as the first point of contact for residents

• Represent Hill at external meetings and forums relating to social value and community engagement

• Encourage supply chain partners to contribute to social value outcomes and monitor their performance

• Promote Hill's values and behaviours in all interactions with the public and stakeholders

• Treat community and resident relationships as a valuable part of Hill's long-term success

• Ensure project teams are briefed on key issues and resident matters

• Contribute to improving Hill's community engagement strategy by sharing insights, challenges and opportunities

• Help ensure all communications are inclusive, accessible and aligned with Hill's tone of voice

• Attend relevant training and contribute to internal knowledge sharing

Technical duties:

• Deliver regional social value and community programmes aligned with project and group-level KPIs

• Develop project delivery plans, including timelines, partner engagement and reporting milestones

• Design and implement community initiatives that leave a meaningful and lasting legacy

• Collect, manage, and report real-time data, images and stories using tools like Impact Reporting, Social Value Portal & HACT Social Value Insight

• Prepare monthly, quarterly and annual reports for clients and internal stakeholders

• Liaise with the Bid and Development teams to supply case studies, examples of best practice, and bid input

• Ensure S.106 and local authority obligations are delivered effectively and on time

• Organise and chair community meetings, events, and resident briefings, including outside of standard hours where needed

• Respond to resident concerns and queries quickly and empathetically, working with project teams to minimise disruption

• Log all resident correspondence on our internal platform, Clixifix ensuring all communication is kept updated and closed out inline with business timelines

• Provide regular updates to project teams on local engagement and social value performance

• Update project web-based development pages on a quarterly basis, ensuring information is current and clearly communicated

• Support internal communications and social media teams with positive stories and impact content

• Track and manage spend against Social Value or Community Chest budget

• Identify and apply for match funding or grants to extend programme reach

Required skills & experience:

• Community engagement and social value delivery

• Experience in resident liaison or community roles

• Project and stakeholder management

• Clear written and verbal communication

• Event planning and facilitation

• Data collection, analysis and reporting

• Confident presenting to clients and stakeholders

• Use of Microsoft Office and reporting tools

• Ability to manage budgets and seek funding

• Self-motivated, adaptable and proactive

• Must be able to travel across sites and Hill Group head office (project/office locations cover Essex/Hertfordshire/Surrey)

What you'll get:

• 26 days holiday

• Private healthcare and wellbeing platform

• Hill Incentive scheme and retail discounts

• Volunteering days and continuous learning opportunities

• A high-performing and supportive team culture

• competitive salary and package

Why Hill?

At Hill, we offer more than just a job - we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

• Ambition- we set bold goals and support each other to exceed them

• Impact- we focus on delivering meaningful outcomes

• Agility- we move quickly, adapt confidently, and embrace change

• Collaboration- we work together to achieve more, sharing success along the way

As a privately owned business, we're able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here - and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we're not just building homes - we're building a lasting legacy.

We are proud to be aDisability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.