Social media officer

About us

We re Breast Cancer Now, the research and support charity. We re the place to turn to for anything and everything to do with breast cancer. However you re experiencing breast cancer, we re here.

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

The purpose of the social media officer role is to monitor, respond to and triage social media enquiries across Breast Cancer Now s social media platforms, ensuring our tone and messaging are consistent, clear and engaging.

Working closely with fundraising teams and the social media and community team, you ll keep up to date with current and upcoming campaigns and activity, ensuring our online communities receive an excellent supporter experience.

This is an exciting opportunity to play a key part in shaping Breast Cancer Now s social media response handling.

About you

You ll have some experience responding to external enquiries within charity, with an ability to adapt your communication style to suit the campaign or audience.

You ll enjoy working as part of a busy and high performing team to reach shared goals, while also having the ability to work individually and manage your own workload. You ll have experience training others, working with colleagues to deliver best practise across social media in this role.

As a well-organised person with an eye for detail and excellent communication skills, you ll enjoy working with a wide range of colleagues and key external suppliers to monitor, respond to and report on our social media activity.

If you re someone who thrives in a fast-paced environment and is passionate about giving our supporters the best experience possible, we want to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you ve any immediate questions please contact Breast Cancer Now recruitment.

Our commitment to equity, diversity and inclusion

We re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you re interested in this opportunity.

Closing date 09:00 am Monday 18 August 2025

Interview date Tuesday 26 and Wednesday 27 August 2025