Social Media Analyst

WHO WE ARE

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded.

DMS is a place where our clients feel looked after, where they trust our ability to deliver and to come up with new ways of engaging them and helping them engage their audiences.

WHAT WE DO

We are a full-service creative digital media agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.

ABOUT DMS

DMS, part of the AKA Group of companies, was established in 2002 and has over 100 employees. From our facilities based in London and LA we provide digital creative and media intelligence services to our clients that comprise of major film and TV studios, leading independent film distributors, West End and Broadway theatres, cultural institutions, sports, music and fashion companies.

THE OPPORTUNITY FOR YOU

We are looking for an experienced, client-focused Data Analyst with a strong

analytical background and excellent client-facing communication skills. In this role,

you will work closely with major film studios to deliver comprehensive data insights that

inform strategic decision-making. While social media data will be a key focus, the ideal

candidate will have the ability to integrate and analyse data from multiple sources to

provide a holistic view of performance. This role is perfect for someone who is

passionate about analytics, thrives in a client-centric environment, and has a strong

network within the entertainment industry.

THE ROLE

• Client Collaboration: Act as a trusted advisor to clients, consulting with them

regularly to understand their business objectives, address queries, and deliver

insights that align with their goals.

• Data Integration and Analysis: Collect, process, and analyse data from

various sources, with a primary focus on social media data, while

incorporating other relevant datasets to provide a comprehensive view of

performance.

• Strategic Reporting: Develop and deliver advanced performance

measurement frameworks, custom reporting templates, and data

visualisations that translate complex data into actionable insights for clients.

• Client Network Utilisation: Leverage and expand your existing network within

the entertainment industry to strengthen partnerships and help grow the

business.

• Cross-Functional Collaboration: Work closely with internal teams to prioritise

tasks, streamline report delivery, and adapt to the fast-paced demands of the

industry.

5+ years of experience in social media data analytics, preferably with an

agency background and a focus on the entertainment industry.

• Proven track record of presenting, pitching, and building relationships with

clients, ideally within the film or entertainment sector.

• Advanced knowledge of social media listening tools (e.g., Quid, Brandwatch,

Meltwater) and third-party data integration via APIs.

• Expertise in developing KPI measurement frameworks for organic social media

campaigns.

• Proficient in Excel for data analysis and advanced visualizations integrated

into PowerPoint presentations.

• Strong ability to interpret social media data, create actionable insights, and

align reporting with client strategies.

• Impeccable verbal and written communication skills, with a sharp focus on

accuracy and detail.

• Comfortable switching between regular and ad hoc analytics projects,

managing tight deadlines.

• An interest in movies and the film industry is highly desirable.