SME Account Handler

We're working with a growing, people-focused insurance business in Warrington that is continuing to expand its regional presence. This is a great opportunity for an SME Account Handler to join a collaborative, office-based team.

As an SME Account Handler, you'll support a varied portfolio of clients, working closely with Account Executives to deliver a high-quality, responsive service. You'll be part of a team where hard work is recognised, and where there is a genuine opportunity to build your skills and progress your career.

This is a fully office-based role, offering hands-on support and clear progression within a growing team.

Responsibilities of the SME Account Handler:

• Manage renewals, mid-term adjustments, and client queries, ensuring a high level of service.
• Handle documentation and quotations for additional products.
• Support Account Executives on larger or more complex cases.
• Build strong relationships with clients and insurers to maximise retention.
• Maintain accurate records and ensure compliance at all times.
• Liaise with internal and external stakeholders to progress cases efficiently.

What we are looking for:

• Commercial insurance experience, or strong Personal Lines experience with a desire to step up.
• Exposure to products such as Property, Liability, Fleet, PI, D&O, Cyber, and packaged policies.
• Strong communication, negotiation, and relationship-building skills.
• Good attention to detail and organisational ability.
• Confidence handling client enquiries across phone, email, and face-to-face.

Benefits of the SME Account Handler:

• Base salary up to £37,000 depending on experience.
• Contributory pension scheme.
• 25 days annual leave plus bank holidays.
• A range of company-funded and voluntary benefits.
• Access to professional development, training, and qualification support.
• Participation in long-term equity and savings schemes.

This is an excellent opportunity for an SME Account Handler looking to join a business that values its people and offers genuine progression.

If you're ready to take the next step in your insurance career, apply today or contact our team and quote job reference NJR16557.