Smart Metering Service Desk Team Lead

A global data and AI company is seeking a Team Manager in Manchester to lead a service desk team. This role requires extensive experience in customer service and team management, ensuring operational excellence and exceptional service delivery. Key responsibilities include motivating the team, driving performance metrics, and managing technical issues in a smart metering context. The ideal candidate will have strong stakeholder engagement skills and a proven track record in performance management, contributing to a sustainable future in energy delivery.