Smart Hands Break Fix Engineer

• Location: St Paul's, London, United Kingdom

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.

From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.

Overview

Smart Hands Break Fix Engineer is a highly visible data centre & office infrastructure role that requires commitment to providing a high-quality service to meet customer project demand.

The role is required to deliver IMACD and IT Support Services.

The duties range from small alterations such as patching and fault finding in DC and Office spaces to performing large-scale equipment and device refreshes including new installs, decommissions, moves, and maintain functions.

Smart Hands Break Fix Engineer work on shifts that provide services 24x7x365 and report to the Service Delivery Manager.

What we're looking for in our Smart Hands Break Fix Engineer

• Relevant experienceworking in banking IT environment.
• Relevant experiencein a ICT Hardware Break Fix, Moves Adds and Changes environment (IT
• Hardware deployment) Workplace/Office and Data Centres Facilities.
• Relevant experiencein structured cabling installation, fault finding and testing with fluke
• Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
• Self-starter, organized, detailed-oriented and ability to work independently as well as part of a
• team.
• Prioritization skills and multitasking ability.
• Ability to work under pressure.
• Expert knowledge of Asset Management Systems
• Expert knowledge of Ticketing Systems
• Expert understanding of complex change management and service delivery processes.
• Ability to mentor and train new starters on all systems, processes and procedures.
• Ability to approve / sign off training modules.
• Ability to lead / supervise shift activities.
• Ability to lead / supervise special projects from design through to handover.
• Ability to cover peer group line management responsibilities during high workflow periods and
• planned/unplanned leave.
• Satisfactory Skills Matrix score.
• Alternating shift pattern to suit cover requirements.
• Additional OT (overtime) opportunities.
• Must have own vehicle and valid UK Drivers Licence.

Preferred but not Essential

• Previous training / qualifications within Information Technology field.
• Practical experience of Intelligent Infrastructure Management
• COMPTIA A+
• COMPTIA Network +
• COMPTIA Server +
• Information Technology Infrastructure Library - Foundation (ITIL)

If you feel you have the required skills and experience, clickapplynow to be considered as ourSmart Hands Break Fix Engineer- we'd love to hear from you!