Skin Spa Manager (36.5hrs/wk)

Location: Newcastle Upon Tyne, GB, NE99 1AB

Company: CLARINS

Skin Spa Manager (36.5hrs/wk)

Ready to bring passion into your career?

The role:

Leading the team you will be responsible for ensuring all business objectives and retail targets are achieved. You will lead by example, providing excellent customer service at all times and developing the account and individuals in the process.

What you'll do:

• Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand
• Participate in interactive training and provide feedback on hands on experience and innovative ideas to develop service tools and customer activity

You are:

• Commercially aware with a passion for skincare and beauty
• A confident and articulate communicator
• Self motivated, enjoy exploring opportunities and taking initiative
• Customer focused and results oriented
• Genuinely looking forward to new challenges

You have:

• 3 years experience in a management or supervisory role
• Significant experience in a Beauty retail or Spa environment
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

Additional Information

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).