Skilled Operational Partner

About the role

You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Tasks include unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All tasks are to be performed in a safe manner with awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting. Full-time: 37.5 hours per week, Tuesday to Saturday 10:00-18:00.

Key Responsibilities

• Taking ownership for stock presentation received through the supply chain to ensure products reach customers in perfect condition.
• Consistently promote and deliver outstanding customer service.
• Look for opportunities to reduce wastage and protect profits.
• Promote and share continuous improvement opportunities within the Customer Delivery Hub.
• Demonstrate a clean, tidy and safe working environment and adhere to legal compliance.

Essential skills/experience you'll need

• Communication skills - including telephone skills, verbal and written.
• Understanding of Google Suite/Programs.

Desirable skills/experience you may have

• Category B manual UK driving licence (no more than 6 points).
• Previous Warehousing experience.
• Previous Customer Service experience.

The partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important notes

It's important to note that some roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some roles.

We occasionally close vacancies early in the event we receive a high volume of applications. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.