Showroom Host Belfast, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

Overview

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Belfast Renault - Permanent, Part time

Hours: 21 hours per week

Hours: Thursday + Friday 830-5pm, Saturdays 9-3pm

We have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host you will be our customers first point of contact and are crucial in providing Charles Hurst a world-class experience.

Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.

Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.

Responsibilities

As a Showroom Host you will be the first point of contact for customers and will play a key role in delivering a world-class customer experience. Duties include maintaining a welcoming showroom environment, handling customer inquiries, and coordinating with the sales team to support the customer journey.

Qualifications

• Experience in a similar front-of-house or reception role

• Strong communication, confidence, and customer service skills

• Ability to stay organised with a keen eye for detail

• Professional and warm interpersonal manner

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health - 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover

Financial Wellbeing

• MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Equality and Monitoring

We are an Equal Opportunities Employer. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment. Your answers to demographic questions are used to prepare a monitoring return and will be kept confidential. You are not obliged to answer these questions.

For roles that require you to drive, a driving licence check will be carried out. Please note, all offers of employment are made subject to a probation period.

Privacy and Data

We take our data protection responsibilities seriously. Please read our Privacy Notice to understand how we may collect and use your data.