Shop Manager

Shop Manager Your Role in the Team

As the Shop Manager you set the tone for the shop, creating a fun environment that customers love to be in, while driving yourself and your team to achieve shop targets. You provide full operational support, direction and guidance, ensuring that every customer who walks into a Paddy Power shop has a memorable experience, tailoring the service to meet each individual's needs.

How We Do It

We want managers who stay customer focused, build strong and lasting relationships, and create a fun environment that punters love and return to. This includes educating and guiding your team to cross sell retail and online products and services while embracing technology to drive the business forward.

Responsibilities

• Know the business by speaking with the local community and competitors to better understand their customers and gain local market insights.
• Lead from the front by providing clear guidance and feedback to get your team working to a high standard together.
• Stay focused on results by setting goals for you and your team and finding ways to improve shop performance and reach sales targets.
• Be a clear communicator by actively encouraging colleagues to share ideas on how things can be done better, quicker and easier.
• Play by the rules by ensuring the shop complies with Social Responsibility commitments.
• Lead by example and drive your team to keep and maintain shop presentation standards.

About Our Culture

Our team is composed of self disciplined, hard working, curious, trustworthy, humble, and truthful people. We collaborate and make a difference, and we are proud to be the top workplace in the area.