Shop Manager

Salary: £27,060.80 per year (40 hours a week)

Overview

Do you love retail and animals?

Would you like a role where your work directly helps animals feel safe, caredforand loved?

AtMargaret Green Animal Rescue, every item sold in our charity shops helps fund rescue, care and enrichment for animals who need a second chance. Our Winton shop is a vital part of this work, and we're looking for a kind, confident and hands on Shop Managerto lead it.

What this role is really about

This role is aboutleading people, running a great shop and making a difference.

You'llcreate a welcoming, well organised shop that customers love to visit, volunteers feel proud to work in, and that raises vital funds for animals in our care.

Your main duties will include:

• Leading the day to day running of the Wareham shop, ensuring it opens, trades and closes smoothly
• Managing,supportingand motivating a team of volunteers, helping them feel confident, valued and involved
• Recruiting and training new volunteers, making sure they receive a warm welcome and ongoing support
• Sorting,pricingand merchandising donated stock, using your retail judgement to maximise income
• Monitoring sales and targets, and taking practical action to improve performance
• Delivering excellent customer service, creating a friendly and welcoming experience for every visitor
• Ensuringhigh standardsof presentation, cleanliness and safety throughout the shop
• Handling cash,bankingand paperwork accurately, in line with charity procedures
• Following health & safety, safeguarding and charity retail policies
• Building positive relationships in the local community and supporting fundraising activity.

We'dlove to hear from you if you

• Enjoy leading and supporting people
• Have experience in retail (supervisory or management experience is ideal, but not essential)
• Are organised, reliable and happy to be hands on
• Have a good eye for stock, value and presentation
• Care deeply about animal welfare and the work of charities
• Enjoy being part of your local community.

Experience working with volunteers or in charity retail is a bonus, but not essential - we're looking for the right attitude and heart.

Why join Margaret Green Animal Rescue?

• Every sale helps an animal in need
• You'll be part of a supportive, caring and values led organisation
• Your work will have real meaning and impact
• You'll be trusted, supported and encouraged to grow.

If you're looking for a role where your retail skills, leadership and compassion come together, we'd love to hear from you.

This position is full-time at 40 hours per week, across 5 days (Monday - Sunday).