Shop Floor Leader & Customer Experience

A retail management company in Oxford is looking for a dedicated team leader to oversee shopfloor operations and provide exceptional customer service. Key responsibilities include managing a team, ensuring effective merchandising, and being a primary contact for customer complaints. Candidates should have at least three years of management or supervisory experience, along with knowledge of Microsoft Office and Netsuite. This position promises a dynamic work environment focused on maintaining high standards in customer service and staff development.