Shipping Supervisor

Shipping Supervisor

Worcester

£31,301 to £39,773 plus excellent benefits (including 8% Pension, Private Healthcare)

Do you have logistics, shipping, dispatch or goods-out experience within a manufacturing environment?

Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to join a market-leading machine tool manufacturer that has been at the forefront of the industry for many years.

We are looking for a Shipping Supervisor to ensure machines are prepared to the highest standards and shipped safely, efficiently, and on time, while meeting quality, cost, and customer requirements.

This role involves hands-on leadership, cross-functional communication, and continuous improvement of shipping processes.

Job Description

• Lead and supervise the Shipping Team in preparing machines for dispatch - Team of 20
• Coordinate and arrange trailers and loading schedules for outgoing machines
• Answer CSIRs, ensuring timely investigation and resolution
• Create, maintain, and improve Standard Operating Procedures (SOPs) for all shipping activities
• Train, develop, and coach shipping staff to ensure consistent standards and compliance
• Complete and manage the W21 plan, ensuring targets and actions are met
• Control and manage the shipping budget, including packing costs and shipping consumables
• Conduct performance appraisals and provide regular feedback to team members
• Drive continuous improvement in safety, quality, cost, and delivery performance
• Ensure all shipping activities comply with health, safety, and company standards

Essential Criteria:

• Previous experience in a supervisory or team-leading role, ideally within manufacturing, logistics, shipping, or dispatch
• Strong understanding of machine preparation, packaging, or heavy equipment shipping (or willingness to learn quickly)
• Proven ability to lead, motivate, and manage a team
• Good organisational skills with the ability to prioritise and plan shipping activities
• Experience dealing with internal and external stakeholders (e.g. production,ICS, transport providers)
• Ability to create and follow structured processes, including SOPs and work instructions
• Comfortable managing budgets and controlling costs
• Confident using systems, reports, and plans (e.g. W21 or similar performance tools)
• Good communication skills, both written and verbal

The Reward

The successful candidate will join a successful multi-national manufacturing company offering excellent career prospects alongside an 8% pension contribution, private healthcare, death in service, full sick pay, 25 days holiday plus bank holidays, free parking, and a subsidised restaurant.

Working hours- 8.15am to 4:30pm Monday to Friday with flex.

If this Shipping Supervisor role sounds like the right opportunity for you, then please apply today or contact us to discuss further.

Band 7-9