Shift Leader: Lead a Stellar Team & Craft Perfect Coffee

At Caffè Nero, Shift Leaders play a key role in smooth store operations, delivering great service and leading their team on shift in Swansea. No coffee experience required as full training is provided, with opportunities to learn barista skills and customer care.

You'll be responsible for overseeing service, maintaining high standards, ensuring safety and cleanliness, and supporting the team to create personalised experiences for every customer.