Shift Lead, Food Operations & Customer Experience

Marks & Spencer Plc in Telford is seeking a Shift Lead to manage and coordinate fill operations. In this role, you will be responsible for ensuring a salesfloor ready for trading and leading your team in the absence of the Colleague Manager.

The ideal candidate will demonstrate strong leadership skills, a commitment to excellent customer service, and the ability to coach colleagues. You will maintain a clean and safe store environment while supporting operational tasks.