Shift Lead - Customer Experience & Store Ops

A leading home improvement retailer in Castlecary seeks a Shift Lead to ensure safety and excellent service in store operations. You will oversee daily activities, manage staff allocation, and serve as the first contact for customers. We're looking for individuals passionate about customer satisfaction, energetic, and capable of making swift decisions. In return, we offer a competitive salary along with benefits including a pension scheme and generous holiday entitlements.