Shared Services Leader - Talent, Training & Quality

A leading financial institution in Birmingham is seeking a Shared Services Manager to oversee essential operations, including recruitment and quality assurance. Responsibilities involve ensuring operational excellence, fostering a collaborative environment, and supporting the organization's strategic goals. The ideal candidate will have leadership experience, a strong commitment to customer service, and the ability to mentor and develop team members. This role offers the chance to contribute to a diverse and inclusive working environment.